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Using merge tags

Updated June 2, 2026

Merge tags are placeholders that fill in each customer’s details when the email is sent, so every message is personalized without manual work.

Common tags

  • {{customer_name}} — the business you are requesting from
  • {{contact_name}} — the person receiving the email
  • {{your_company}} — your company name
  • {{upload_link}} — the secure upload link (always include this)
Type the tag exactly as shown; Verrim replaces it for each recipient at send time.
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