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Customizing request emails

Updated June 2, 2026

You control what your customers receive. Adjust the subject, body, and tone so it sounds like you.

  1. Open a campaign, or go to Settings → Email templates.
  2. Edit the subject line and message — keep the upload link in place.
  3. Set the reminder timing and how many follow-ups to send.
Use merge tags to personalize each email with the customer’s details.
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