Customizing request emails

Updated July 6, 2026

You control what your customers receive. Adjust the subject, body, and tone so it sounds like you.

  1. Go to Settings → Email Templates.
  2. Edit the subject line and message — keep the {{upload_link}} tag in place.
  3. Preview the result and send yourself a test email before using it.
Use merge tags to personalize each email with the customer’s details.
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